100cucu Privacy Policy – Our Commitment to Protecting Your Personal Data in Malaysia

This Privacy Policy ("Policy") is published by 100cucu ("we", "platform", "company") and applies to all users, registered members, and visitors accessing the 100cucu platform at https://100cucu.bet, including all subdomains, mobile applications, and related services operated by us.

At 100cucu, we understand that privacy is more than a legal requirement — it is the foundation of trust that defines our relationship with every member. When you register an account, make a deposit via Touch 'n Go eWallet or GrabPay, place a bet on an EPL or Liga Super Malaysia match, or simply browse our platform, you are entrusting us with your personal information. That trust is something we take to heart.

This Policy clearly and transparently explains:

• The types of personal information we collect and how they are collected.
• The purpose for which the information is used.
• Who your information may be shared with, and under what circumstances.
• The security measures we take to protect your data.
• Your rights as a data subject and how to exercise them.

100cucu collects personal information through several different methods depending on how you interact with our platform. Below is a comprehensive overview of the types of data we may collect:

Every piece of information we collect has a clear and legitimate purpose. 100cucu does not use your data for unrelated purposes without first obtaining your consent. Below are the primary purposes for which your personal data is used:

• Account Management: Creating, verifying, and maintaining your 100cucu account, including the age verification and identity checks (KYC) required.
• Financial Transaction Processing: Securely processing all fund deposits and withdrawals via your preferred Malaysian payment method.
• Service Provision: Gives you access to all 100cucu products, including football Sports Betting, badminton, e-sports, Live Casino, slots, and virtual sports.
• Customer Support: Resolving complaints, responding to enquiries, and providing technical support when you reach out to our support team.
• Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, platform abuse, and other security threats.
• Related Marketing: Sending you information about relevant 100cucu promotions, bonuses, and the latest offers — provided you have not opted out of such communications.
• Platform Improvements: Analysing usage patterns on an aggregate (not individual) basis to improve the performance, interface, and user experience of the 100cucu platform.
• Legal Compliance: Fulfilling the reporting and compliance obligations required by applicable laws and regulations.

We are committed to using your data responsibly and with restraint. Any use beyond the scope stated above will require your explicit consent beforehand.

Our position at 100cucu is clear: We do not sell, rent, or trade your personal information to any third party for their own marketing purposes. Your data is not our business commodity.

However, there are limited situations where your information may need to be shared with certain parties, and we do so only when strictly necessary:

• Payment Service Providers: Minimal transaction information is shared with providers such as Touch 'n Go, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks, etc.), Boost, and ShopeePay to process your deposits and withdrawals. All these providers are subject to their own privacy and security policies.
• Game Software Providers: Required game session data is shared with licensed casino and slot game providers to ensure games run correctly and fairly.
• Law Enforcement: We will disclose the necessary information when required to do so by a valid court order, warrant, or directive from the relevant authorities in Malaysia.
• Fraud Prevention: In cases where identity verification is required or suspected fraudulent activity is being investigated, certain information may need to be shared with approved identity verification agencies.

Protecting our members' personal data is 100cucu's highest operational priority. We continuously invest in security infrastructure and apply multiple layers of protection to ensure your information remains secure at all times.

Technical measures we employ:

• 256-bit SSL/TLS Encryption for all communications between your browser or app and our servers — meaning all data transmitted is encrypted and cannot be read by third parties even if they successfully intercept the transmission.
• Encryption of data at rest for all sensitive information stored in our databases, including personal details and financial records.
• Intrusion detection system (IDS/IPS) that monitors network traffic 24/7 to automatically detect and block any suspicious activity.
• Role-based access control (RBAC) ensuring that only authorised personnel can access members' personal data, and only to the extent required for their role.
• Regular security audits by independent cybersecurity experts to identify and address any potential vulnerabilities.
• Secure, encrypted data backups to ensure service continuity and data recovery in the event of an unexpected incident.

The 100cucu platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and better understand how our platform is used. Below is an overview of the cookies we use:

You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality and security of your login session on 100cucu.

100cucu retains your personal data for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law, whichever is longer. Our general data retention policy is as follows:

• Active account data: Retained for as long as your account remains active and in use on 100cucu.
• Data after account closure: Following account closure, basic personal data and transaction records are retained for 5 years to meet legal compliance requirements related to anti-money laundering and tax verification.
• Support communication records: Customer support enquiry logs and communications are retained for 2 years for reference and dispute resolution purposes.
• Technical log data: Access logs and technical data are retained for 90 days for security and troubleshooting purposes.

Once the relevant retention period has elapsed, data will be securely deleted using methods that ensure it cannot be recovered. Data that is no longer required will not be retained beyond the stipulated time limit.

As a 100cucu member and data subject, you have clear and enforceable rights regarding your personal data. We respect and facilitate the exercise of these rights:

The 100cucu platform is strictly for adults aged 18 and above. We do not knowingly collect or process the personal data of any individual under the age of 18.

As part of our commitment to child protection and responsible gambling, 100cucu:

• Conducts age verification as part of the new account registration process.
• Reserves the right to request proof of age (MyKad or passport) at any point during the lifetime of an account.
• Will immediately close any account confirmed to belong to an individual under 18 years of age.
• Will immediately delete all personal data associated with any underage account upon discovery.

100cucu reserves the right to update or amend this Privacy Policy from time to time in response to changes in business practices, new technology requirements, legislative changes, or user feedback. When we make material changes to this Policy, we will:

• Displaying a new "Updated" date at the top of this page.
• Displaying an in-platform notice on 100cucu the next time you log in after changes take effect.
• Sending email notifications to all registered members for highly material changes that affect your rights.

We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your privacy. Continued use of the 100cucu platform after any amendments take effect will be considered acceptance of the latest version of the Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, you are welcome to reach out to us:

• Live Chat: Available 24/7, directly through the 100cucu platform in Bahasa Malaysia.
• Email: support@100cucu.bet (response time: within 2 business days)

For requests relating to data subject rights (access, correction, deletion, etc.), please clearly state the type of request and include sufficient identity verification information so we can process your request securely and efficiently.