100cucu Malaysia Platform Terms & Conditions of Use

Welcome to 100cucu, an online Sports Betting and casino platform dedicated to users in Malaysia. This Terms & Conditions document ("Terms") constitutes a legally binding agreement between you ("Member" or "User") and 100cucu ("we", "platform", "company"). By accessing, registering for, or using any part of the 100cucu platform, you acknowledge that you have read, understood, and agreed to be bound by all Terms contained in this document.

If you disagree with any part of these Terms, you must stop using the 100cucu platform immediately and not proceed with registration. Continued use of our platform following notification of any amendments to the Terms will be considered acceptance of the revised terms.

The 100cucu platform operates in accordance with established industry guidelines and is committed to providing a safe, fair, and responsible betting environment for all users across Malaysia.

To register and use 100cucu's services, you must meet all of the following eligibility requirements without exception:

• You must be at least 18 years of age at the time of registration and at all times while using the 100cucu platform.
• You must be a resident of Malaysia or be accessing the platform from a location where online betting is not specifically prohibited under local laws applicable to you.
• You must register only one (1) account only. Registering more than one account by the same individual is strictly prohibited and may result in all associated accounts being suspended or terminated.
• The information you provide during registration must be accurate, complete, and up to date at all times. Providing false or misleading information is a serious breach of these Terms.
• You may not register on behalf of another person or use another person's identity for any purpose on the 100cucu platform.

During registration, you are required to provide accurate information, including your full name as per your MyKad, an active Malaysian mobile number, and a valid, accessible email address. Your phone number and email address will be used for account verification and important account-related communications.

Each 100cucu member is fully responsible for all activity carried out under their account. This includes all bets placed, all financial transactions conducted, and all communications sent through the platform. This responsibility cannot be transferred to any other party.

Regarding account security, you are required to:

• Choose a strong, unique password that is not used for any other online account.
• Keep your login credentials confidential and do not share them with anyone, including family members or friends.
• Report to the 100cucu support team immediately if you suspect that your account has been accessed without your authorisation.
• Log out of your account after each session, especially when using a shared device or a public Wi-Fi connection.

100cucu will not be held liable for any loss or damage arising from your failure to keep your account login credentials secure.

100cucu supports a variety of popular and convenient deposit methods in Malaysia. All transactions are processed through secure payment gateways protected by 256-bit SSL encryption.

Accepted deposit methods:

• Touch 'n Go eWallet — Instant processing, minimum RM10
• GrabPay — Instant processing, minimum RM10
• DuitNow — Instant processing, minimum RM10
• FPX (Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect) — Instant processing, minimum RM10
• Boost — Instant processing, minimum RM10
• ShopeePay — Instant processing, minimum RM10

100cucu does not charge any processing fees for deposits. However, your payment service provider may apply separate fees in accordance with their own terms of service. 100cucu is not responsible for any such third-party charges.

Deposits credited to your 100cucu account can be used immediately across all betting products available on the platform, including EPL and Malaysia Super League football, BWF badminton, MPL e-sports, virtual sports, live casino, and slots.

100cucu members may request a withdrawal of funds at any time, subject to the following conditions:

• The minimum withdrawal amount is RM30 per application.
• Withdrawals must be made to the account or e-wallet that the same with the deposit method you used and must be in your own name.
• If you receive any bonus, the wagering requirements (rollover) for that bonus must be fully met before a withdrawal can be processed for the bonus funds in question.
• For security and compliance purposes, withdrawals exceeding RM5,000 requires additional identity verification before being processed.

Withdrawal processing times are as follows:

• Touch 'n Go eWallet, GrabPay, Boost, ShopeePay: 15 – 30 minutes
• DuitNow: 15 – 45 minutes
• FPX / Online Banking: 30 – 60 minutes

100cucu reserves the right to suspend or reject any withdrawal request suspected of involving fraudulent activity, money laundering, or any breach of these Terms until an internal investigation has been completed.

100cucu offers a variety of attractive bonuses and promotions from time to time to reward our loyal members. All bonuses and promotions are subject to the specific terms stated alongside each offer, as well as these General Terms.

General principles applicable to all 100cucu bonuses:

• Each bonus comes with a wagering requirements (rollover/wagering requirement) that must be met before winnings from bonus funds can be withdrawn. These wagering requirements are typically expressed as a multiple of the deposit or bonus amount, for example "wager 5x the bonus amount".
• The welcome bonus is only eligible for new members who make their first deposit. A member may only claim the welcome bonus once for the lifetime of their account.
• Bonuses may not be transferred between accounts and cannot be directly converted to cash without fulfilling the specified wagering requirements.
• 100cucu reserves the right to withdraw, modify, or terminate any promotion at any time with or without prior notice, subject to the best interests of all members.
• Using multiple accounts, coordinating across several users, or any form of bonus abuse will result in bonuses being voided and the accounts involved being suspended.

This section contains the specific rules governing all Sports Betting activity on the 100cucu platform, covering all supported leagues and sports including Malaysia Super League football, EPL, BWF badminton, e-sports, motorsport, and all other sports.

• Confirmed Bets Are Final: Once you confirm a bet and the betting slip is accepted by the 100cucu system, the bet is final and cannot be cancelled except under circumstances specifically stated in the relevant sports rules.
• Cancelled / Postponed Matches: If a match is cancelled before it begins or is not completed within the stipulated timeframe (typically 24 hours), all related bets will be refunded to your account balance.
• Odds Errors: 100cucu reserves the right to void any bet placed at odds that are clearly the result of a significant technical or clerical error. We will notify you and refund the bet amount should this occur.
• In-Play Betting: In-play betting relies on real-time data and odds may change at any moment. A bet is only confirmed once it has been received and accepted by our system.
• Betting Limit: Minimum and maximum bet limits may vary depending on the sport, league, market, and your account status. This information will be displayed at the time of placing your bet.

100cucu uses reliable match data sources to determine the outcome of all bets. Results provided by our platform are final once verified, and no appeals will be considered where the result is consistent with the official competition outcome.

The 100cucu platform also offers Live Casino games, slots, and virtual sports, all of which are subject to these General Terms as well as the following additional rules:

• All casino games and slots at 100cucu use random number generator (RNG) that have been certified and audited by independent bodies to ensure genuine fairness and randomness in every spin or game.
• Virtual sports use computer simulations powered by certified RNG. Virtual sports results have no connection to any real-world matches or races.
• Certain games may be unavailable to members during specific promotional periods or may be subject to different betting limits when bonus funds are in use.
• In the event of a technical disruption during gameplay, 100cucu will rely on system records to determine the status of the affected game. Decisions made by our technical team in such situations are final.

100cucu takes responsible gambling seriously. We believe betting should be an enjoyable form of entertainment, not a source of stress or financial difficulty. To that end, we provide a range of tools and resources to help our members stay in control of their betting activity.

Self-exclusion tools available at 100cucu:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits from your account settings.
• Loss Limit: Set a maximum loss limit for a given period to prevent spending beyond your means.
• Self-Exclusion: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Activity Monitoring: Review your betting records and transaction history at any time from the account section.

100cucu reserves the right to restrict or close the account of any user showing signs of problem gambling, in order to protect that user's wellbeing and best interests. This reflects our commitment to social responsibility, which we have upheld since day one.

100cucu reserves the right to suspend, restrict, or close any member account without prior notice if one or more of the following circumstances occur:

• Violation of any section of these Terms & Conditions.
• Fraud, money laundering, or other illegal activities.
• Confirmation that the account holder is under 18 years of age.
• Registration of multiple accounts by the same individual.
• Systematic abuse of bonuses or promotions.
• Any attempt to manipulate, hack, or compromise the systems and integrity of the 100cucu platform.
• Account closure requested by the member for personal reasons.

Members who wish to voluntarily close their account may contact the 100cucu support team via live chat. We will process the closure request within 3 business days. Any valid remaining balance in the account will be refunded to the original payment method upon completion of the identity verification process.

100cucu respects the privacy of all members and is committed to protecting the personal information entrusted to us. All collection, use, and storage of members' personal data is carried out in accordance with our separate Privacy Policy, which can be accessed on the Privacy Policy.

In brief, the information you provide to 100cucu is used for the following purposes:

• Identity verification and account eligibility.
• Processing of deposits and financial withdrawals.
• Account-related communications, promotions, and platform updates.
• Compliance with applicable legal and regulatory requirements.
• Fraud prevention and platform security protection.

100cucu reserves the right to modify, add to, or amend these Terms & Conditions at any time in accordance with business requirements, legal changes, or platform improvements. Members will be notified of any material amendments through one or more of the following methods:

• In-platform notification upon login.
• Email to the address registered to your account.
• Updates to this Terms & Conditions page will be clearly displayed with a new update date.

Continued use of the 100cucu platform after any amendments take effect will be considered acceptance of the revised terms. If you disagree with any changes, you have the right to close your account by contacting our support team.

For any enquiries regarding these Terms & Conditions, please contact the 100cucu support team via live chat, available 24 hours a day, 7 days a week, or by email at support@100cucu.bet. Our team is ready to assist you in Bahasa Malaysia at all times.